F.A.Q

Enrollment & Fees

How do I enroll my child in Erudio Nursery Dubai?

Please email [email protected] or WhatsApp +971 5858 7919 – We will forward you an application form which will request certain information from you to begin the enrollment process.

Payments can be made using cash, cheques, or bank transfer.

All deposits paid to the nursery are non-refundable for both new and existing families. All term and camp fees are non-refundable/non-transferable under any circumstances.

We have a one-time registration fee when enrolling your child and an annual medical fee payable every new academic year.

Yes, please ensure that you provide us with your child’s passport, the passport of both parents, Emirates ID, and Visa (where applicable), copies of your child’s birth certificate, and copies of your child’s immunisation records. Please ensure you provide us with the most up-to-date versions of these documents.

We have a uniform that is available to purchase at reception. We highly recommend purchasing a uniform as this helps your child to establish a routine when going to nursery. We conduct daily messy play activities, and our uniform is easy to take on and off. If your baby is attending Yellow Kite Nursery, we recommend sending them with a swimsuit that will be used during sensory play.

60 calendar days’ written notice is to be given in the event of withdrawing your child from the nursery. This can only be given after 30 calendar days of registration. In the event of no notice the total amount is still to be paid, the fees will still need to be paid.

Nursery Timings

What are your nursery timings?

We are open Monday to Friday, from 8:00am – 6:00pm.

We are open 12 months of the year! Each year is divided into three terms that come to a total of 10 months. Our Summer Camp will be held in July and August, and our Winter Camp will be held in December. We also offer a Spring Camp and half-term camps to accommodate you and your children during the holiday seasons. We are open for the majority of the year excluding public holidays and weekends.

We are only able to update you with this information once it’s formally announced by the relevant UAE government departments. 

Where possible we ask you to inform reception and your child’s teacher if your child is going to be absent from nursery. This can be done by either sending a message on our app or by WhatsApp. 

Pick Up and Drop Off

When can I drop off my child at nursery?

Drop-off is anytime from 8:00 am onwards, this is applicable for all children. 

There will be late pick-up fee of 150 aed for every ten minutes of lateness on the 1 pm and 3.30 pm pick up. Regarding our 5.30 pm pick up the 150 aed lateness fee will apply immediately due to it being our closing time. We will make every effort to contact you, or your emergency contact should you not arrive at the agreed time.

If your child has had their vaccination within 24hrs of nursery they are not allowed to attend due to any reactionsthat they may have. 

If any individual other than what has previously been arranged with the nursery management will be fetching your child, please ensure this is communicated with our team ahead of time so that we can ensure the safety of your child.

Settling Process

How long does the settling process usually take?

We understand that each child is wonderfully unique, and their journey to settling in with us will naturally vary. Some children enter with boundless enthusiasm on their first day, while others may take a bit longer to feel completely at home. This is perfectly normal, and we are here to guide you and your child every step of the way.

We recognize that the settling-in period can be a bit unsettling for parents, and we want to assure you that our practitioners are true experts in helping children settle in. They have the gentle patience and expertise needed to help your child feel comfortable and secure in their new environment.

A calm and positive drop-off experience is invaluable. Children are remarkably perceptive, and your relaxed demeanor will help them feel at ease. We are here to offer support and settling-in tips, so please don’t hesitate to reach out. Our commitment is to make this transition as smooth and joyful as possible for both you and your child.

For all new children, we recommend a ‘settling-in pick-up time’ for the first week, this is to ensure your child’s leaves with a smile on their face.

If a child experiences a change without warning, this can make them anxious and afraid. Therefore, it is best to give the child plenty of warning to anticipate the change ahead. ​

 Before they start, have lots of positive conversations with your child about their new class, teacher, and the nursery. ​

  • Tell social stories using puppets about how Mummy/Daddy leave but always come back! ​
  • Read the book ‘Owl Babies’ – it’s the perfect book for helping children to understand that mummy leaves but always comes back. ​
  • Incorporate the nursery in your route every day so you can drive past, wave at the nursery and explain they will be there soon.
  • Draw pictures of your new teacher, classroom, and setting

Remember to keep positive. Children are like sponges to adults’ emotions. They are extremely observant and adopt the feelings we show. No matter how anxious you feel, be as positive as you can throughout the drop-off to show them that there is nothing to fear. Just know you are providing them with the best start in their early year’s education journey.​

  1. Stay calm, saying goodbye is a vital part of settling week. Saying goodbye will be hard for both you as a parent and your child and we know there may be tears on both sides and this is normal. You as a parent know this due to the changes ​
  2. Be honestwhen you say goodbye, be honest about where you are going and when you will come back. Tell your child “Mummy will go now, but I will be back after you have had lunch. Try to keep the goodbye short, the longer the goodbye, the harder for the child.

Yes, Erudio Early Learning Centre does offer complimentary ‘play and stay’ sessions, allowing parents and children to become familiar with the nursery environment and daily routines

Health and Safety

What if my child gets hurt or falls ill while at nursery?

Erudio Nursery has an onsite clinic and a full-time DHA-certified nurse who is trained in first-aid processes and procedures. The children’s temperatures are checked daily, and we will notify you immediately if we have any concerns about your child’s health or well-being. If any accident is to happen involving your child our nurse will attend to your child, and you will be informed immediately. If we are not able to contact you, we will contact your next listed emergency contact.

In the event of your child’s temperature being 37.5 or above they will not be able to attend nursery. Any child who has been given panadol, adol, nurofen, calpol or similar 24 hours or less before coming to nursery should not attend nursery due to this altering the child’s symptoms.

We implement stringent hygiene protocols, including frequent handwashing, sanitisation of all surfaces and toys, and daily deep cleaning of our facilities.

We have clear policies for managing unwell children, ensuring they are cared for in a designated area and parents are promptly notified

Meals and Naps

Can my child take naps during nursery?

Most definitely. We set up separate sleeping areas for your child to get the rest they need while at nursery. We provide each child with their own bed, blanket, and pillow. Children are not forced to sleep, those who are awake will be offered peaceful activities to give them the necessary time to rest and reset. Children are supervised at all times and our teachers record the amount of time each child sleeps.

In an effort to keep everyone in our nursery safe and healthy, we do not provide meals and kindly request that you send enough food with your child each day. Please note that food cannot be reheated or placed in the fridge during nursery. Please refrain from using glass containers and take note that we are a nut and pork-free zone. We kindly request that you do not pack any sugary snacks, crisps, cake, or chocolate as a part of your child’s lunch. Please provide your child with a plastic reusable water bottle that has their name marked clearly on it and has a covered lid/straw.

Our Curriculum

What language do you conduct your lessons in?

Lessons are conducted in English, and we have a dedicated Arabic and French teacher who conducts daily 30-minute language lessons.

We follow the British Early Years Foundation Stage (EYFS) Framework which provides structured and age-appropriate learning experiences for all children attending our nursery. Please see the “Our Curriculum” page on our website for more information about our various teaching methods and ideologies.

Our extra-curricular activities include yoga, football,   and music.

Yes, Erudio Early Learning Center provides engaging and enriching camps during vacation periods, including spring and summer breaks. Please take a look at our website calendar or contact us for specific dates and details.